TM
Terecia M
1 reviews | Active since Jan 2015
08 Mar 2022, 09:49
WORST INSTALLTION COMPANY!!!
They look for excuses to not give you a coc. They don't explain to Makro what the terms and conditions are for installation but will try and charge you extra money. NEVER USE THESE PEOPLE!!!!!!!!!
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Replies (2)
Blingstallation's replyOfficial
08 Mar 2022, 11:21Dear Terecia,
BlingStallation prides itself on providing premium customer service delivery to South African consumers, we apologise that this is not how you have experienced your service delivery process.
All technicians employed with our company are qualified and accredited in their respective fields, and thus we adhere strictly to all compliance regulations of the LPG SA and South African Electrical Compliance Board.
The way in which you requested your gas be installed is outside of gas regulations and therefore a COC cannot be issued. BlingStallation policy states that we do not complete installations that are not compliant and thus the Gas installer provided you with alternative options.
Terms and Conditions are given at a Makro store and are explained telephonically when a booking is completed, an SMS reminder of the importance of reading the T&Cs is then sent, it is noted that you did not raise concerns at these stages but declined to pay for material onsite. Materials are not inclusive to the voucher, this is explained as per the above, which resulted in you declining the installation.
It is unfortunate you have taken to HP to complain that we do not wish to issue a COC when in fact, the COC is provided at no cost and will be given to you once the installation has been completed in line with the regulations. Furthermore, we are as transparent as possible with all customers in order to ensure that they are aware of the components and materials exclusive of the installation voucher.
BlingStallation prides itself on providing premium customer service delivery to South African consumers, we apologise that this is not how you have experienced your service delivery process.
All technicians employed with our company are qualified and accredited in their respective fields, and thus we adhere strictly to all compliance regulations of the LPG SA and South African Electrical Compliance Board.
The way in which you requested your gas be installed is outside of gas regulations and therefore a COC cannot be issued. BlingStallation policy states that we do not complete installations that are not compliant and thus the Gas installer provided you with alternative options.
Terms and Conditions are given at a Makro store and are explained telephonically when a booking is completed, an SMS reminder of the importance of reading the T&Cs is then sent, it is noted that you did not raise concerns at these stages but declined to pay for material onsite. Materials are not inclusive to the voucher, this is explained as per the above, which resulted in you declining the installation.
It is unfortunate you have taken to HP to complain that we do not wish to issue a COC when in fact, the COC is provided at no cost and will be given to you once the installation has been completed in line with the regulations. Furthermore, we are as transparent as possible with all customers in order to ensure that they are aware of the components and materials exclusive of the installation voucher.
Blingstallation's reply08 Mar 2022, 11:21
Official
Dear Terecia,
BlingStallation prides itself on providing premium customer service delivery to South African consumers, we apologise that this is not how you have experienced your service delivery process.
All technicians employed with our company are qualified and accredited in their respective fields, and thus we adhere strictly to all compliance regulations of the LPG SA and South African Electrical Compliance Board.
The way in which you requested your gas be installed is outside of gas regulations and therefore a COC cannot be issued. BlingStallation policy states that we do not complete installations that are not compliant and thus the Gas installer provided you with alternative options.
Terms and Conditions are given at a Makro store and are explained telephonically when a booking is completed, an SMS reminder of the importance of reading the T&Cs is then sent, it is noted that you did not raise concerns at these stages but declined to pay for material onsite. Materials are not inclusive to the voucher, this is explained as per the above, which resulted in you declining the installation.
It is unfortunate you have taken to HP to complain that we do not wish to issue a COC when in fact, the COC is provided at no cost and will be given to you once the installation has been completed in line with the regulations. Furthermore, we are as transparent as possible with all customers in order to ensure that they are aware of the components and materials exclusive of the installation voucher.
BlingStallation prides itself on providing premium customer service delivery to South African consumers, we apologise that this is not how you have experienced your service delivery process.
All technicians employed with our company are qualified and accredited in their respective fields, and thus we adhere strictly to all compliance regulations of the LPG SA and South African Electrical Compliance Board.
The way in which you requested your gas be installed is outside of gas regulations and therefore a COC cannot be issued. BlingStallation policy states that we do not complete installations that are not compliant and thus the Gas installer provided you with alternative options.
Terms and Conditions are given at a Makro store and are explained telephonically when a booking is completed, an SMS reminder of the importance of reading the T&Cs is then sent, it is noted that you did not raise concerns at these stages but declined to pay for material onsite. Materials are not inclusive to the voucher, this is explained as per the above, which resulted in you declining the installation.
It is unfortunate you have taken to HP to complain that we do not wish to issue a COC when in fact, the COC is provided at no cost and will be given to you once the installation has been completed in line with the regulations. Furthermore, we are as transparent as possible with all customers in order to ensure that they are aware of the components and materials exclusive of the installation voucher.
TM
Terecia M's updateReviewer Update
08 Mar 2022, 12:04Hi The only reason I paid for your services was for the COC upon advise from the Makro staff members. I honestly wasted my money to be told i must pay more fees while i was assured by Makro that my positioning was perfectly fine. Hence i will take this up with Makro to not recommend this company
TM
Terecia M's update08 Mar 2022, 12:04
Reviewer Update
Hi The only reason I paid for your services was for the COC upon advise from the Makro staff members. I honestly wasted my money to be told i must pay more fees while i was assured by Makro that my positioning was perfectly fine. Hence i will take this up with Makro to not recommend this company