Useless!!!
<p>I bought an Explora decoder on special at Makro and paid for the installation with the new dish required for the new decoder along with 50 meters of cable and all the extras required to do the installation. The installation team arrived to do the installation where I was told I would required a whole lot of additional stuff required to make it work and was charged an additional almost R 4000.00 over and above what I had already paid. Since the installation was done it has never worked properly. I called them back and told them there was a problem, they came out and told me it was a wrong setting, changed it and charged me R 450.00 call out, for something under warranty???</p> <p>That’s just the beginning. Since then they have been out here countless times and every time they come its a different problem but when they leave, the same problem persists???</p> <p>They even told me it was a faulty LNB that I would need to pay for, but they supp**** it???</p> <p>They told me it has a 1 month supplier warranty but I took the slip out the box of the one they replaced it with and on the slip it states 12 month warranty???</p> <p>This installation was done in April.</p> <p>They were here on Thursday 06/10/2016 at 10 AM and again adjusted the dish and fiddled around and by 1 in the afternoon the same problem was back. I called them to tell them the problem was back and I was told I need to deposit the call out fee into their account before they will come out??? Its under warranty???</p> <p>If anyone can help, let me know.</p> <p>This is the short version of the story!!!</p> <p>My name is Mark and my cell number is ********** 450.</p> <p> </p> <p>Please let me know?</p> <p> </p>