Signal Quality was too low and could not correct

My installation appears to have been done poorly - the signal strength of 74 % is too low for Box Office Catch Up to work properly.<br> <br> I complained on 26th of December but learnt via SMS that no one is available to fix the fault until 7th January (12 days later!). Unfortunately there will be no-one at the house this day so now they will have to come later than this.<br> <br> I phoned the call centre to complain and was told a supervisor would call me back but I never got the call back.<br> <br> I tried to leave a message on the call centre number but the mail box was full so could not.<br> <br> I called them again today to discuss - It took me 25 minutes of holding to get through to the call centre.<br> <br> My recommendation would be NOT to use Blingstallation - but rather to use a local Dstv installer who has a good reputation. I have dealt with a couple of people locally who always answer the phone within a minute or two - and their rates seem about the same. It seems to be that Blingstallation is just to busy at the moment to be able to deliver a basic level of customer service.<br> <br> I do not think you can trust Blingstallation to do a good quality job and to deal promptly with poor service.