BS
Barry S
1 reviews | Active since Jul 2015
17 Jul 2015, 10:41
*******
Blingstallation was the installation company to replace a PVR with an Explora all the wiring was intact with a splitter \box"";he was most polite and professional. I unfortunately was not on site so my wife was the one to have to deal with the outrageous stories.<br> <br> But R1550-00 later and in addition to the standard \""Gold\"" bling service voucher"
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Blingstallation's replyOfficial
22 Jul 2015, 08:25Hello B Stocks,
Thank you for raising your complaint to our attention;
I would like to express my sincere apology to both you & your wife for your experience with Quaid and his assistant. To be honest, when we initially reviewed your complaint our immediate opinion was that this is impossible to have taken place & that the complaint is exaggerated as is in the case of many of the many dishonest complaints placed by other complainants on HP.
I was embarrassed & disappointed to find that your complaint is in fact modestly posted considering that the installer provided a substandard service & mislead your wife into accepting costs for items you did not need for your installation. This is certainly not the values of BlingStallation & how are technicians are supposed to consult advice to our customers.
Your complaint assisted us in preventing this installer from making the same negligence with other customers. We take such matters seriously with a zero tolerance approach.
A full refund on all additional charges will be made to your account.
Thank you for taking my call, accepting my apology & allowing us to resolve your complaint and inexcusable experience.
Kind Regards
Kaveen Jimmy
Group CEO
Thank you for raising your complaint to our attention;
I would like to express my sincere apology to both you & your wife for your experience with Quaid and his assistant. To be honest, when we initially reviewed your complaint our immediate opinion was that this is impossible to have taken place & that the complaint is exaggerated as is in the case of many of the many dishonest complaints placed by other complainants on HP.
I was embarrassed & disappointed to find that your complaint is in fact modestly posted considering that the installer provided a substandard service & mislead your wife into accepting costs for items you did not need for your installation. This is certainly not the values of BlingStallation & how are technicians are supposed to consult advice to our customers.
Your complaint assisted us in preventing this installer from making the same negligence with other customers. We take such matters seriously with a zero tolerance approach.
A full refund on all additional charges will be made to your account.
Thank you for taking my call, accepting my apology & allowing us to resolve your complaint and inexcusable experience.
Kind Regards
Kaveen Jimmy
Group CEO
Best regards,
Blingstallation's reply22 Jul 2015, 08:25
Official
Hello B Stocks,
Thank you for raising your complaint to our attention;
I would like to express my sincere apology to both you & your wife for your experience with Quaid and his assistant. To be honest, when we initially reviewed your complaint our immediate opinion was that this is impossible to have taken place & that the complaint is exaggerated as is in the case of many of the many dishonest complaints placed by other complainants on HP.
I was embarrassed & disappointed to find that your complaint is in fact modestly posted considering that the installer provided a substandard service & mislead your wife into accepting costs for items you did not need for your installation. This is certainly not the values of BlingStallation & how are technicians are supposed to consult advice to our customers.
Your complaint assisted us in preventing this installer from making the same negligence with other customers. We take such matters seriously with a zero tolerance approach.
A full refund on all additional charges will be made to your account.
Thank you for taking my call, accepting my apology & allowing us to resolve your complaint and inexcusable experience.
Kind Regards
Kaveen Jimmy
Group CEO
Thank you for raising your complaint to our attention;
I would like to express my sincere apology to both you & your wife for your experience with Quaid and his assistant. To be honest, when we initially reviewed your complaint our immediate opinion was that this is impossible to have taken place & that the complaint is exaggerated as is in the case of many of the many dishonest complaints placed by other complainants on HP.
I was embarrassed & disappointed to find that your complaint is in fact modestly posted considering that the installer provided a substandard service & mislead your wife into accepting costs for items you did not need for your installation. This is certainly not the values of BlingStallation & how are technicians are supposed to consult advice to our customers.
Your complaint assisted us in preventing this installer from making the same negligence with other customers. We take such matters seriously with a zero tolerance approach.
A full refund on all additional charges will be made to your account.
Thank you for taking my call, accepting my apology & allowing us to resolve your complaint and inexcusable experience.
Kind Regards
Kaveen Jimmy
Group CEO
Best regards,