AM
Andile M

1 reviews | Active since Mar 2009

21 Dec 2015, 17:54

Really Bad Workmanship & Service

The Blingstallation person at Makro Centurion promised to do the installation on a certain date as a condition for me to buy the service. Once bought the call centre totally refused to honor the date. After battling with an *********** person named Mbali to honour the date they finally agreed. <br> <br> The technician came to do the installation but left the TV wall bracket skewed. After pointing this out they blamed it on the bracket itself. Makro confirmed that the bracket was ok, even allowing me to open a few similar brackets to prove this. I called Blingstallation and lucky me i get to deal with the totally *********** Mbali again. After arguing and a long interrogation from her they finally agreed to come fix the issue.<br> <br> The time and date for the technician to come out was confirmed. I agreed to leave work early to come meet with them. An hour after the agreed time Mbali calls me to cancel. AN HOUR LATE!!! In addition to that she tells me that i have to now go to the back of the queue again. Refusing to allow me to speak to a supervisor about this. <br> <br> Hopefully i will get my issue fixed. The question is whether you want to take a chance with this unproffessional bunch. I SAY DON'T!!!

0
Replies (1)
Blingstallation
Blingstallation's reply21 Dec 2015, 19:28
Official
Hello andilemg,

We will investigate your complaint and call you in the morning

Best regards,