1 reviews | Active since Jan 2016
Poor customer service
<p>Ive logged a call for a come back on a instalation that was done by Blinginstalation. The technicians arived 45 minutes late. I had to made other arangements for my daughter to get to the Dr. after the school called me. The technicians said my problem is not a instalation problem and I must pay R450.00, I refused because I have a 1 year warranty. They changed settings on my decoder and both televisions were working but after they left the problems started a gain. They said I will loos my warranty because I refused to pay..... The problem I have with my one tv is that the dstv signal go lost. I spoke to the MD of the companny a year ago about the poor service and still no improvement.</p>
The only way to respond to this unfortunate dishonest complaint is as follows;
The complainant accepted the T&C's that if the fault is not related to the installation from BlingStallation, that he would pay for the service call. The complainant intentionally mislead the technician to complete the repair on his installation and then refused to pay for services.
It is unfortunate that there are people in South Africa who de***** small businesses into delivering services to them and then refuse to pay. What is even worse is that this complainant has opted to post a false hellopeter complaint to mislead the public who read this complaint. The only reason that this complaint has been posted by the complainant is because he is aware that he is in default of payment for honest service delivered to him.
Our finance team will be credit listing the complainant for the default amount.
Regards
CS Support
The only way to respond to this unfortunate dishonest complaint is as follows;
The complainant accepted the T&C's that if the fault is not related to the installation from BlingStallation, that he would pay for the service call. The complainant intentionally mislead the technician to complete the repair on his installation and then refused to pay for services.
It is unfortunate that there are people in South Africa who de***** small businesses into delivering services to them and then refuse to pay. What is even worse is that this complainant has opted to post a false hellopeter complaint to mislead the public who read this complaint. The only reason that this complaint has been posted by the complainant is because he is aware that he is in default of payment for honest service delivered to him.
Our finance team will be credit listing the complainant for the default amount.
Regards
CS Support