Pathetic disastrous service by Blingstallation
<p>I booked an appointment with Blingstallation to remedy a fault in a connection they have previously done for us as it was still under a workmanship warranty! I was given a time for 12:00p.m! (Given a time as in Blingstallation has allocated me a time, and not me selecting a time preferable to me) After making 2 phone calls from 12:30 all the way to 13:15 I get told told that they are stuck in traffic on a Police Road block! </p> <p> </p> <p>So so to cross check their excuse I called the Jam-line and the operator confirmed no Road Blocks on any route to my place and that any delays in traffic were not more than 10minutes! They arrive at 13:40 and still asked for a call-out fee before proceeding with any work. </p> <p>Nevertheless, I refused to pay the R450 callout fee, as my time has been infringed on and this was due to the delay with Blingstallation. </p> <p> </p> <p> </p>
subsequent to taking the Matter up with Seema of Blingstallation she resorted to quickly resolving the matter and was apologetic for the service that had been rendered. She also said she would take the matter up with the technician in question. My service was completed at no charge. Thanks
subsequent to taking the Matter up with Seema of Blingstallation she resorted to quickly resolving the matter and was apologetic for the service that had been rendered. She also said she would take the matter up with the technician in question. My service was completed at no charge. Thanks
