Misrepresentation by Sales Representative

We approached a Blingstallation sales representative with our needs with regards to our DSTV system. <br> Before purchase we fully explained to the Blingstallation sale representative exactly what we currently have and what was wanted. He told us what we needed, and assured us that we would need nothing further and also that no further costs would be incurred.<br> We proceeded to buy 2 Explora's which came with a Gold Installation Voucher each and two additional Diamond Vouchers.On date of installation of the product, the technicians informed us that our dish was too old, and that they have replaced it with a new dish. We received a separate invoice of R450.00 for the additional dish.The course of events clearly illustrated that the sales representative sold this product under false pretenses.Cindy, from Blingstallations, further informed us that our installation which should be done in Johannesburg will incur additional costs. She was uncertain what the amount will be.It is our belief that the product was intentionally miss-sold. It was a deliberate misrepresentation to secure the sale while knowing that further charges would be incurred. We are extremely dissatisfied with the service!