1 reviews | Active since Apr 2011
IRATE
I phoned Blingstallation a week ago requesting them to come out on Saturday and assist with the installation of TV and Dstv ,(the only day my husband could get leave) I was told to purchase a R650 voucher from MAKRO so that I was covered for a warranty , I did , I was initially told when I phoned again they could only assist on Monday , I then got a call saying they would be here at 8 am today (Sat) , I have just received a call saying their guy has had an accident ( I am really sorry about this ) but haven't youngot a back up plan in place , you have my call out fee already , the only response I get is ' I am sorry ' ' I am sorry' like a flipping stuck record , well I am sorry too for the guys accident ,(if this is true ) ????? And surely as an organized company you have a back up team ????? Highly frustrated , we will reschedule , WHEN???? My husband took leave , we work , we paid , we booked , FRUSTRATED cannot even explain how I am feeling!!!
Thank you for raising your complaint on hellopeter;
The installer who was scheduled to complete your installation and that of other customers following your installation, did not attend work on 29-08-2015 following a motor vehicle accident.
His vehicle could not be driven and he therefore could not avail himself to work. This is regrettably an unfortunate incident which is beyond our control and we therefore could not complete our obligation to complete your installation.
It is sincerely not our intention to frustrate our customers and potentially loose business as a result of not being able to complete customer installations. BlingStallation completes appropriately 50 new installation per day in the Gauteng region and regrettably don't have stand by teams to assist with unforeseen incidents such as the accident our employee experienced this morning.
It is a pity that you had taken to hellopeter so early in the morning, subsequent to our advance notice to you that we will not be able to attend to the morning appointment. Our team would have endeavored to reschedule your appointment for the same day had you not taken to hellopeter so hastily.
Kind Regards
CS Support
Best regards,
Thank you for raising your complaint on hellopeter;
The installer who was scheduled to complete your installation and that of other customers following your installation, did not attend work on 29-08-2015 following a motor vehicle accident.
His vehicle could not be driven and he therefore could not avail himself to work. This is regrettably an unfortunate incident which is beyond our control and we therefore could not complete our obligation to complete your installation.
It is sincerely not our intention to frustrate our customers and potentially loose business as a result of not being able to complete customer installations. BlingStallation completes appropriately 50 new installation per day in the Gauteng region and regrettably don't have stand by teams to assist with unforeseen incidents such as the accident our employee experienced this morning.
It is a pity that you had taken to hellopeter so early in the morning, subsequent to our advance notice to you that we will not be able to attend to the morning appointment. Our team would have endeavored to reschedule your appointment for the same day had you not taken to hellopeter so hastily.
Kind Regards
CS Support
Best regards,