CT
Crystal T

1 reviews | Active since Jul 2012

31 Mar 2015, 13:04

Installation of DSTV Explora

I recently bought a DSTV Explora at Makro and received a BlingInstallation voucher to the value of R1,220.00. I called BlingInstallation and booked an appointment for them to install in the DSTV Explora for me. I was told that they will come in on the weekend to install it, and that they would SMS me the date and time of the appointment. I didn't receive an SMS though and this made me worry a little bit as i was excited to have my explora running. I called them and they advised me that they were actually coming on Saturday at 11.30am. <br> <br> I met Alvin and his partner, not sure of his name, they were very friendly and helpful. They had to drill through the wall in order to get the cable into my home and to the explora. They did a fantastic job, even sealed the paint that was coming off the wall because of the drilling. They also pinned down my existing cord to the wall and made it look neat. <br> <br> Thank you Alvin and partner on doing such a fantastic job and for being so accommodating. I think you both deserve a Bells from for your manager :-) <br> <br> Thanks BlingInstallation for making us customers happy and satisfied with your service!

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Replies (1)
Blingstallation
Blingstallation's reply31 Mar 2015, 13:17
Official
Hello crystal1989,

Thank you for taking the time to share your service experience on Hellopeter.

We are sincerely passionate about customer service and rely on feedback from our customers to measure how successful we are towards our goal of unparalleled customer satisfaction, service and support.

Every effort is made to ensure that we provide the ultimate customer service experience to our customers and your experience with Alvin from our company confirms that we are on our way to achieving our goals. Your hellopeter compliment will serve to motivate all our staff to continue to deliver a cutting edge service experience to all of our customers.

Please feel free to contact us should you require any support related to your installation.

Kind Regards
Leon Dass
Managing Director - KZN Franchise