WH
Warren H
1 reviews | Active since May 2015
26 May 2015, 15:31
Great service/hidden costs
My wife and I recently purchased the new DSTV Explorer and were thrilled with the special deal provided by Makro that included the first hour installation fee and a free smart device for the dish. It amazes me how quick the salesman at Makro Strubensvalley was to secure the deal without explaining the additional unexpected costs that may be associated with the installation sadly.<br> <br> Anyhow the installation was a superb experience with highly competent and experienced staff that thankfully explained and provided written quotations for the \unexpected"additional extras that were needed. The workmanship was superb"
Helpful (0)
Replies (1)0
Replies (1)
Blingstallation's replyOfficial
02 May 2023, 21:58Hello WarrenH99,
Thank you for taking the time to share your service experience on Hellopeter.
We are sincerely passionate about customer service and rely on feedback from our customers to measure how successful we are towards our goal of unparalleled customer satisfaction, service and support.
Every effort is made to ensure that we provide the ultimate customer service experience to our customers and your experience with Rajeev from our company confirms that we are on our way to achieving our goals. Your hellopeter compliment will serve to motivate all our staff to continue to deliver a cutting edge service experience to all of our customers.
We complete an a daily basis a number of installation which attract no additional charges. We are unable to provide a voucher to be a \glove fit\" for every customers home environment and based on individual customer needs our technicians are able to provide a comprehensive solution. Additional costs are never forced onto a customer and we only proceed if a customer accepts such costs.
Thank you for taking the time to share your service experience on Hellopeter.
We are sincerely passionate about customer service and rely on feedback from our customers to measure how successful we are towards our goal of unparalleled customer satisfaction, service and support.
Every effort is made to ensure that we provide the ultimate customer service experience to our customers and your experience with Rajeev from our company confirms that we are on our way to achieving our goals. Your hellopeter compliment will serve to motivate all our staff to continue to deliver a cutting edge service experience to all of our customers.
We complete an a daily basis a number of installation which attract no additional charges. We are unable to provide a voucher to be a \glove fit\" for every customers home environment and based on individual customer needs our technicians are able to provide a comprehensive solution. Additional costs are never forced onto a customer and we only proceed if a customer accepts such costs.
Blingstallation's reply02 May 2023, 21:58
Official
Hello WarrenH99,
Thank you for taking the time to share your service experience on Hellopeter.
We are sincerely passionate about customer service and rely on feedback from our customers to measure how successful we are towards our goal of unparalleled customer satisfaction, service and support.
Every effort is made to ensure that we provide the ultimate customer service experience to our customers and your experience with Rajeev from our company confirms that we are on our way to achieving our goals. Your hellopeter compliment will serve to motivate all our staff to continue to deliver a cutting edge service experience to all of our customers.
We complete an a daily basis a number of installation which attract no additional charges. We are unable to provide a voucher to be a \glove fit\" for every customers home environment and based on individual customer needs our technicians are able to provide a comprehensive solution. Additional costs are never forced onto a customer and we only proceed if a customer accepts such costs.
Thank you for taking the time to share your service experience on Hellopeter.
We are sincerely passionate about customer service and rely on feedback from our customers to measure how successful we are towards our goal of unparalleled customer satisfaction, service and support.
Every effort is made to ensure that we provide the ultimate customer service experience to our customers and your experience with Rajeev from our company confirms that we are on our way to achieving our goals. Your hellopeter compliment will serve to motivate all our staff to continue to deliver a cutting edge service experience to all of our customers.
We complete an a daily basis a number of installation which attract no additional charges. We are unable to provide a voucher to be a \glove fit\" for every customers home environment and based on individual customer needs our technicians are able to provide a comprehensive solution. Additional costs are never forced onto a customer and we only proceed if a customer accepts such costs.