Falling from grace

<p>My experience this time was very different to my previous 2 encounters. This time the consultant didnt bother to let me know the technician is running late. I had to call the call centre to ask where the heck is the technician. 30 mins after the appointment time, the technician arrives. He fixes the splitter that was hit by lightning and everything works. 2 hrs later nothing is working. I call the CC, speak to a woman on a very bad line and dont get her name. I tell her the problem and she says the tech that was here is busy but she'll let him know. What i expected was a call back from anyone saying that they will fix the problem by coming back to my place, either today or tomorrow. But i guess I'm expecting too much from this company. So now after paying for work that was done and not fixed, is it a case of we have your money so sod off? Irrespective of what they're thinking, I'm still sitting with a problem and no call from BlingStallation to tell me what the plan of action is. I'd like this resolved please.</p>