IT
Ian T
1 reviews | Active since Jul 2010
12 Sept 2015, 09:28
Explora Installarion
On the 21st August, Blinginstallation came and installed a new Explora decoder for me. My problems started on Tues 1st Sept, where my Explora showed \No signal". As I discovered this only after 17:00 hours (I first phoned Bling)"
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Blingstallation's replyOfficial
14 Sept 2015, 08:37Hello Tetley,
Thank you for raising your concerns to our attention.
A service call will be scheduled for a technician to asses your installation. Should we find any defective component which was supp**** by BlingStallation, it will be replaced under your 1 Year Warranty. However, should there be no fault on any of the component supp**** by BlingStallation, this will be explained and demonstrated to you before further services are provided.
Our Technology Manager will attend to the service call with the Technician to ensure that you receive the appropriate levels of service you expect and is committed by BlingStallation.
Kind Regards
CS Support
Thank you for raising your concerns to our attention.
A service call will be scheduled for a technician to asses your installation. Should we find any defective component which was supp**** by BlingStallation, it will be replaced under your 1 Year Warranty. However, should there be no fault on any of the component supp**** by BlingStallation, this will be explained and demonstrated to you before further services are provided.
Our Technology Manager will attend to the service call with the Technician to ensure that you receive the appropriate levels of service you expect and is committed by BlingStallation.
Kind Regards
CS Support
Best regards,
Blingstallation's reply14 Sept 2015, 08:37
Official
Hello Tetley,
Thank you for raising your concerns to our attention.
A service call will be scheduled for a technician to asses your installation. Should we find any defective component which was supp**** by BlingStallation, it will be replaced under your 1 Year Warranty. However, should there be no fault on any of the component supp**** by BlingStallation, this will be explained and demonstrated to you before further services are provided.
Our Technology Manager will attend to the service call with the Technician to ensure that you receive the appropriate levels of service you expect and is committed by BlingStallation.
Kind Regards
CS Support
Thank you for raising your concerns to our attention.
A service call will be scheduled for a technician to asses your installation. Should we find any defective component which was supp**** by BlingStallation, it will be replaced under your 1 Year Warranty. However, should there be no fault on any of the component supp**** by BlingStallation, this will be explained and demonstrated to you before further services are provided.
Our Technology Manager will attend to the service call with the Technician to ensure that you receive the appropriate levels of service you expect and is committed by BlingStallation.
Kind Regards
CS Support
Best regards,