Dissapointed with Blingstallation bad service

I am so disappointed with Blingstallation service that was done at my house on the 18 April 2018. I bought extra view at Makro, then they referred me to Blingstallation since well they are the who installed my explorer and have been advised that they offer professional service. I then bought the voucher of R650 for extra view installation. The installer by the name of Andries Mokoatedi installed the extra view and he even confirmed like the Makro did that I will still pay the same monthly amount I pay on my current package no additions. I was so disappointed yesterday when I got to pay my monthly DSTV package the amount was very high, then I called DSTV they told me the installer didn't call them to link the extra view to the main account hence the extra view is billing separate. This morning I called Blingstallation, I told them my problem I was helped by Tashnika, not happy with her service too because she told me that they will charge me the call out fees of R450, I told her why should I pay while it is their installers fault not to link the extra view to the main explorer. I asked her who will pay the extra charges owed to DSTV because I didn't apply for the separate billing its your guys who did a mess up. I am not happy with the poor service from Blingstallation the so called professional services while they are doing disappointing.