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Candice H

1 reviews | Active since Aug 2018

27 Nov 2018, 12:16

****age to property and Rude attitude from Blingstallation staff Member Rajen

My Name is Candice Hughes Haupt . I'm very unhappy and dissatisfied with the service received from Blingstallations this morning 27/11/2018. I have a JVC 50 inch TV in my lounge that was working perfectly this morning . The installer arrived at our property and moved my JVC TV from the lounge to the bedroom . After he installed the TV in the bedroom , it went from working perfectly to not working at all . The installers name is Rajen . My transaction number from Marko is 717469. He said that he forgot to check whether the TV was actually working before he disconnected it and reinstalled it in the bedroom so it's not his fault if it's not working . He had a very aggressive attitude and imp**** that me as the customer is actually telling lies that my TV was in good working order before he touched it . I'm very upset that my TV is now broken and will not work and very unhappy that Rajen has such an aggressive bad attitude towards me as a customer . I need this problem to be sorted out immediately by Blingstallastions because I need my TV back in good working order . Rajen is a technician and should have done his job properly and checked that the TV was working before he moved it . Please can someone from your customer services department get back to me urgently to resolve this matter . I want my TV back in working order . My Cell number is ********** 304 .

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Replies (1)
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Candice H's update28 Nov 2018, 18:08
Reviewer Update
Thank you to the Senior Management of Bling Stallation for their speedy response in getting this matter resolved . I'm happy that we could come to a mutually beneficial solution to this service delivery failure . The Senior member of Management was very professional and reasonable in the manner in which she resolved this matter . This shows that Bling Stallation values their customers . I would use their services again because even though there was a service failure delivery it was handled professionally and resolved in less than 24 hours , which is outstanding .