Bad service

<p>We bought our DSTV explorer decoder in February, it has recently started giving us problems. Signal was poor and tv kept muting and scrambling. We called the installation company to come fix the issues since our decoder is still under warranty. The installation guys came today to rectify the issues and instead of fixing things they have made them worse. Their customer service was apualling to say the least as the guys wanted us to pay a call out fee even though the decoder was still under warranty. They installed an new Allen cord so that we could get better signal when we refused to pay the call out fee they removed the cord and put back the old one. When they left the decoder was working properly now it keeps rebooting and says no signal. We have no signal at all, what disgusting customer service, </p>