YC
Yolande C
1 reviews | Active since Mar 2009
08 Jan 2016, 09:25
Bad installation and arrogance
Seriously bad client experience. I will never ever use them again and I will also inform everybody I know not to make use of them.
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Blingstallation's replyOfficial
08 Jan 2016, 11:20Hello yolande7,
Thank you for posting your complaint on hellopeter which allows us to respond to your complaint;
Subsequent to a successful installation from BlingStallation, you engaged in the services of an independent installer who is not qualified nor registered with Multichoice to provide you with service support on problems you experienced with your installation in December 2015.
Your warranty with BlingStallation was voided by you using an unqualified and unregistered installer with BlingStallation. A BlingStallation attended to your service request on 07-01-2016 and established that the unqualified installer made various changes to your installation. In order to rectify the problems created by the independent installer, a call fee was applicable from BlingStallation because your installation is no longer under warranty. You refused to pay for any service and abruptly dismissed our technician.
BlingStallation upholds its warranty to our customers provided that the installation has not been tampered with by a technician who is not registered with us. We have successfully completed over 70,000 installation in the past 6yrs with 100% warranty commitment.
CS Support
Thank you for posting your complaint on hellopeter which allows us to respond to your complaint;
Subsequent to a successful installation from BlingStallation, you engaged in the services of an independent installer who is not qualified nor registered with Multichoice to provide you with service support on problems you experienced with your installation in December 2015.
Your warranty with BlingStallation was voided by you using an unqualified and unregistered installer with BlingStallation. A BlingStallation attended to your service request on 07-01-2016 and established that the unqualified installer made various changes to your installation. In order to rectify the problems created by the independent installer, a call fee was applicable from BlingStallation because your installation is no longer under warranty. You refused to pay for any service and abruptly dismissed our technician.
BlingStallation upholds its warranty to our customers provided that the installation has not been tampered with by a technician who is not registered with us. We have successfully completed over 70,000 installation in the past 6yrs with 100% warranty commitment.
CS Support
Blingstallation's reply08 Jan 2016, 11:20
Official
Hello yolande7,
Thank you for posting your complaint on hellopeter which allows us to respond to your complaint;
Subsequent to a successful installation from BlingStallation, you engaged in the services of an independent installer who is not qualified nor registered with Multichoice to provide you with service support on problems you experienced with your installation in December 2015.
Your warranty with BlingStallation was voided by you using an unqualified and unregistered installer with BlingStallation. A BlingStallation attended to your service request on 07-01-2016 and established that the unqualified installer made various changes to your installation. In order to rectify the problems created by the independent installer, a call fee was applicable from BlingStallation because your installation is no longer under warranty. You refused to pay for any service and abruptly dismissed our technician.
BlingStallation upholds its warranty to our customers provided that the installation has not been tampered with by a technician who is not registered with us. We have successfully completed over 70,000 installation in the past 6yrs with 100% warranty commitment.
CS Support
Thank you for posting your complaint on hellopeter which allows us to respond to your complaint;
Subsequent to a successful installation from BlingStallation, you engaged in the services of an independent installer who is not qualified nor registered with Multichoice to provide you with service support on problems you experienced with your installation in December 2015.
Your warranty with BlingStallation was voided by you using an unqualified and unregistered installer with BlingStallation. A BlingStallation attended to your service request on 07-01-2016 and established that the unqualified installer made various changes to your installation. In order to rectify the problems created by the independent installer, a call fee was applicable from BlingStallation because your installation is no longer under warranty. You refused to pay for any service and abruptly dismissed our technician.
BlingStallation upholds its warranty to our customers provided that the installation has not been tampered with by a technician who is not registered with us. We have successfully completed over 70,000 installation in the past 6yrs with 100% warranty commitment.
CS Support