TS
Thane S
1 reviews | Active since May 2023
18 May 2023, 15:43
Wont Refund. Spend your money elsewhere
Appalling customer service. I bought a knife from them and paid the amount. There was a stock count error thus it was actually out of stock. I proceded to choose another knife which was R330 more expensive. I then made a direct deposit for the outstanding amount. After 3 days of no reply I requested for a refund. I then received the payfast amount for the previous total but as of now i have NOY received my direct deposit amount. They just keep on saying they made payment and ill received POP in a moment. This is now been going on for more than a month...
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Replies (2)TS
Thane S's updateReviewer Update
19 May 2023, 10:05I was assisted in the end thanks
TS
Thane S's update19 May 2023, 10:05
Reviewer Update
I was assisted in the end thanks
Blades And Triggers's replyOfficial
02 Jun 2023, 10:42Hi Thane
hope you are well.
thanks for the update. yes we just had some difficulties getting the POP however your refund was done on time which was on the 25th April 2023.
apologies for the initial issue with your order, technology can be a friend or foe at the time, we are working to the best of our ability to get this resolved so these issues no longer occur.
after choosing an alternative you notified us you would like to cancel this order as you had a change of heart which is how we got to the refund.
we are glad the matter got resolved in the end, we do hope to hear from you soon for future purchases so we can redeem our selves and provide the services we as Blades and Triggers aim to provide which is nothing less than amazing.
Kind regards
Mohammed
hope you are well.
thanks for the update. yes we just had some difficulties getting the POP however your refund was done on time which was on the 25th April 2023.
apologies for the initial issue with your order, technology can be a friend or foe at the time, we are working to the best of our ability to get this resolved so these issues no longer occur.
after choosing an alternative you notified us you would like to cancel this order as you had a change of heart which is how we got to the refund.
we are glad the matter got resolved in the end, we do hope to hear from you soon for future purchases so we can redeem our selves and provide the services we as Blades and Triggers aim to provide which is nothing less than amazing.
Kind regards
Mohammed
Blades And Triggers's reply02 Jun 2023, 10:42
Official
Hi Thane
hope you are well.
thanks for the update. yes we just had some difficulties getting the POP however your refund was done on time which was on the 25th April 2023.
apologies for the initial issue with your order, technology can be a friend or foe at the time, we are working to the best of our ability to get this resolved so these issues no longer occur.
after choosing an alternative you notified us you would like to cancel this order as you had a change of heart which is how we got to the refund.
we are glad the matter got resolved in the end, we do hope to hear from you soon for future purchases so we can redeem our selves and provide the services we as Blades and Triggers aim to provide which is nothing less than amazing.
Kind regards
Mohammed
hope you are well.
thanks for the update. yes we just had some difficulties getting the POP however your refund was done on time which was on the 25th April 2023.
apologies for the initial issue with your order, technology can be a friend or foe at the time, we are working to the best of our ability to get this resolved so these issues no longer occur.
after choosing an alternative you notified us you would like to cancel this order as you had a change of heart which is how we got to the refund.
we are glad the matter got resolved in the end, we do hope to hear from you soon for future purchases so we can redeem our selves and provide the services we as Blades and Triggers aim to provide which is nothing less than amazing.
Kind regards
Mohammed