HW
Herholdt W
1 reviews | Active since May 2022
27 Oct 2023, 23:03
Total Destruction of safety condensation The West Gun Shop in history arrogant and against all safety record license
I have a friend that bought a gun for R15,000 this month October 2023 was sitting with him in the office while it came received his origin.22 air gun with the instruction manual that clearly indicated that you should use a given oil that was package worth the gun and pump to be used on the working surfaces of the pump for lubrication after following all the instructions on the manual he tried to shot and then the gun exploded
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Replies (2)
Blades And Triggers's replyOfficial
28 Oct 2023, 08:40 Good Morning Herholdt, hope you are well.
as per multiple conversations between Toby and Junaid, this product was used in the incorrect manner, he used the oil that was in the box of the pump which is packaged in the main box with the gun as the pump comes with the rifle. the manual also clearly indicated how to apply the oil and where to apply the oil. in the manual it also warns you of applying the oil in the incorrect manner and what tools to use if any oil is app**** as those tool will ensure that the oil is practically removed before shooting as if there is oil residue left in the barrel or in the gun it can cause harm to the rifle, and for the rifle to explode oil must have seeped in to the wrong places and near the tank which caused it to explode. This is a simple case of misuse as explained to Toby as well. if you have any concerns or queries still feel free to contact me on our customer care line which is on our website i would be more than happy to clarify this or let me know i can give you a call.
Kind regards
Mohammed
as per multiple conversations between Toby and Junaid, this product was used in the incorrect manner, he used the oil that was in the box of the pump which is packaged in the main box with the gun as the pump comes with the rifle. the manual also clearly indicated how to apply the oil and where to apply the oil. in the manual it also warns you of applying the oil in the incorrect manner and what tools to use if any oil is app**** as those tool will ensure that the oil is practically removed before shooting as if there is oil residue left in the barrel or in the gun it can cause harm to the rifle, and for the rifle to explode oil must have seeped in to the wrong places and near the tank which caused it to explode. This is a simple case of misuse as explained to Toby as well. if you have any concerns or queries still feel free to contact me on our customer care line which is on our website i would be more than happy to clarify this or let me know i can give you a call.
Kind regards
Mohammed
Blades And Triggers's reply28 Oct 2023, 08:40
Official
Good Morning Herholdt, hope you are well.
as per multiple conversations between Toby and Junaid, this product was used in the incorrect manner, he used the oil that was in the box of the pump which is packaged in the main box with the gun as the pump comes with the rifle. the manual also clearly indicated how to apply the oil and where to apply the oil. in the manual it also warns you of applying the oil in the incorrect manner and what tools to use if any oil is app**** as those tool will ensure that the oil is practically removed before shooting as if there is oil residue left in the barrel or in the gun it can cause harm to the rifle, and for the rifle to explode oil must have seeped in to the wrong places and near the tank which caused it to explode. This is a simple case of misuse as explained to Toby as well. if you have any concerns or queries still feel free to contact me on our customer care line which is on our website i would be more than happy to clarify this or let me know i can give you a call.
Kind regards
Mohammed
as per multiple conversations between Toby and Junaid, this product was used in the incorrect manner, he used the oil that was in the box of the pump which is packaged in the main box with the gun as the pump comes with the rifle. the manual also clearly indicated how to apply the oil and where to apply the oil. in the manual it also warns you of applying the oil in the incorrect manner and what tools to use if any oil is app**** as those tool will ensure that the oil is practically removed before shooting as if there is oil residue left in the barrel or in the gun it can cause harm to the rifle, and for the rifle to explode oil must have seeped in to the wrong places and near the tank which caused it to explode. This is a simple case of misuse as explained to Toby as well. if you have any concerns or queries still feel free to contact me on our customer care line which is on our website i would be more than happy to clarify this or let me know i can give you a call.
Kind regards
Mohammed
HW
Herholdt W's updateReviewer Update
28 Oct 2023, 09:00Good day I will be more than happy if you can contact me and explain more about the terms and conditions on the warranty and the return policyof the consumer act that you are not complying with my number is ***
HW
Herholdt W's update28 Oct 2023, 09:00
Reviewer Update
Good day I will be more than happy if you can contact me and explain more about the terms and conditions on the warranty and the return policyof the consumer act that you are not complying with my number is ***