The manager played me

Earlier this month I went to Blades and Triggers Menlyn to purchase pellets and get help with air rifle scope. I ended up purchasing newer scope and pellets, since my older scope can't be fixed in the store and had to be booked in for repairs. So I made a purchase and asked for discount since the scope wasn't on the budget and I m their long time customer, but the store manager said no discount. The new scope gave me problems as well and I had to return to the store, but before that I made couple of follow ups with the store about the older scope progress then I was told the scope had returned but couldn't be saved. I brought in the new scope and they gave me the" repair invoice", and I asked why am I getting this slip and they said this is a proof since you left your scope with the store. So this made me think that my first scope I left in store assuming it went somewhere for repairs, it was in the back of store the whole time and that made me feel betrayed and angry. The store manager played me,and thinking I have been their customer for years 😔