Pathetic Service

After waiting 2 days for email feedback and 5 missed calls I eventually found information on my purchase and was able to pay online. I waited 2 days for a conformation of my payment from BnT. (I paid 9am the Monday morning, so there is no excuse for late payment). Wednesday I got feedback on my payment conformation. Thursday, after calling, I received a email about the tracking number and shipping service used. The tracking number is unusable until it arrives at the shipping company's branch in Joburg from BnT branch in Cape Town, which will only be the next Monday. (Although I have ordered items from Cape Town before, which only took 2 days, it is not my biggest problem. Just another irritation). My problem is that you do not get any feedback from BnT. And when you do its false information. According to them I should be able to track the parcel from Friday morning, and would receive the parcel the same day. Which I found out after calling the shipping company was both false information. And worse of all, I the customer, have to do all of this, just to find out what is going on. After speaking to one of my friends this same week, he also had problems with BnT. Website out of date, paid for and out of stock item (which showed in stock), and now struggling to get his money back. ****** Pathetic, cheap items for cheap service.