SC
Stephen C
1 reviews | Active since Jun 2023
16 Jun 2023, 22:14
online **** store
list products they dont have stock and probably never did take your money then ghost you ripoff online ****mers
Helpful (0)
Replies (1)0
Replies (1)
Blades And Triggers's replyOfficial
03 Jul 2023, 16:08Hi Stephen
Hope you are well, not sure as to what the issue here is however i would like to resolve this.
unfortunately the item you ordered we did not have stock of which our team notified you of, you requested a refund to be done and we had sent it for processing via Zapper.
order was placed on March 6th @ 2:21PM, you were notified of the stock issue on the March 8th @12:59PM, refund was requested and sent through to Zapper on March 8th @16:01PM, i than emailed you on the March 10th confirming the refund has been processed after receiving confirmation from Zapper and to let me know once received. you where happy with the feedback and mentioned you will let me know.
i emailed you on the 21st June to confirm any problems you are facing after seeing your review but have not received a reply.
please can you confirm if the refund was received or not so i may follow up with them and escalate the issue, kindly also let me know which number/who you have tried contacting which caused you to believe we are ghosting you so i may address it with the relevant team to ensure this does not happen as we take customer service very seriously and wish to provide the best service we possibly can
Hope to hear from you soon.
Kind regards
Mohammed
Hope you are well, not sure as to what the issue here is however i would like to resolve this.
unfortunately the item you ordered we did not have stock of which our team notified you of, you requested a refund to be done and we had sent it for processing via Zapper.
order was placed on March 6th @ 2:21PM, you were notified of the stock issue on the March 8th @12:59PM, refund was requested and sent through to Zapper on March 8th @16:01PM, i than emailed you on the March 10th confirming the refund has been processed after receiving confirmation from Zapper and to let me know once received. you where happy with the feedback and mentioned you will let me know.
i emailed you on the 21st June to confirm any problems you are facing after seeing your review but have not received a reply.
please can you confirm if the refund was received or not so i may follow up with them and escalate the issue, kindly also let me know which number/who you have tried contacting which caused you to believe we are ghosting you so i may address it with the relevant team to ensure this does not happen as we take customer service very seriously and wish to provide the best service we possibly can
Hope to hear from you soon.
Kind regards
Mohammed
Blades And Triggers's reply03 Jul 2023, 16:08
Official
Hi Stephen
Hope you are well, not sure as to what the issue here is however i would like to resolve this.
unfortunately the item you ordered we did not have stock of which our team notified you of, you requested a refund to be done and we had sent it for processing via Zapper.
order was placed on March 6th @ 2:21PM, you were notified of the stock issue on the March 8th @12:59PM, refund was requested and sent through to Zapper on March 8th @16:01PM, i than emailed you on the March 10th confirming the refund has been processed after receiving confirmation from Zapper and to let me know once received. you where happy with the feedback and mentioned you will let me know.
i emailed you on the 21st June to confirm any problems you are facing after seeing your review but have not received a reply.
please can you confirm if the refund was received or not so i may follow up with them and escalate the issue, kindly also let me know which number/who you have tried contacting which caused you to believe we are ghosting you so i may address it with the relevant team to ensure this does not happen as we take customer service very seriously and wish to provide the best service we possibly can
Hope to hear from you soon.
Kind regards
Mohammed
Hope you are well, not sure as to what the issue here is however i would like to resolve this.
unfortunately the item you ordered we did not have stock of which our team notified you of, you requested a refund to be done and we had sent it for processing via Zapper.
order was placed on March 6th @ 2:21PM, you were notified of the stock issue on the March 8th @12:59PM, refund was requested and sent through to Zapper on March 8th @16:01PM, i than emailed you on the March 10th confirming the refund has been processed after receiving confirmation from Zapper and to let me know once received. you where happy with the feedback and mentioned you will let me know.
i emailed you on the 21st June to confirm any problems you are facing after seeing your review but have not received a reply.
please can you confirm if the refund was received or not so i may follow up with them and escalate the issue, kindly also let me know which number/who you have tried contacting which caused you to believe we are ghosting you so i may address it with the relevant team to ensure this does not happen as we take customer service very seriously and wish to provide the best service we possibly can
Hope to hear from you soon.
Kind regards
Mohammed