Non-delivery of online order #185644

We have placed an order on 2024/02/06. A confirmation email for order #185644 was received on 2024/02/08 that indicated that it was being prepared for dispatch. Nothing has happened since then... I have tried to contact you via these channels, but I'm being ignored: email WhatsApp Online support center Please get someone to contact me as soon as possible, else I will have to lodge a ***** case at the police.