Incorrect stock qty shown, Poor Communication & Customer Service

VERY POOR service received in my view - Item showed in stock online (still shows in stock!) on Bid Or Buy platform purchase from BNT za.

Ordered multiple items - all showing in stock, paid in full and after multiple days (5) with NO communication from BNT and my Payment not being accepted, I reached out to them via the Bid or Buy platform and also via direct email.

I also had huge delays in them getting back to me (many hours passed before I got a answer back) and then only to be informed that the 1 item was not in stock (but it still shows in stock on Bid or Buy! - even now today!) and I was informed via email that they would get back to me by this past Tuesday (they never did) and then yesterday evening, the whole transaction amount is reversed, also with NO communication forthcoming from BNT.

I see this as very poor service and at the very least, a break of customer trust. Very disappointed in my BNT online experience.