MT
Mark T

1 reviews | Active since Sept 2021

09 Apr 2024, 17:14

Hiccups with BLADES AND TRIGGERS

I ordered an item from Blades and triggers. It was faulty...within 2 weeks they were replaced with a different make. This was also faulty. Mohammed and his team of various staff began negotiations with me as to how they could resolve my predicament as I needed it for anti poaching work. I then decided not to go with another similar item and they replaced the items with no arguments, irate remarks or denial of the product quality. No charges for courier services (as the complaint and request for replacement) was legit as per their investigation. Everything I need that BnT keep in stock I will order from them as from now on. I don't care if it costs more than the opposition. These guys are absolutely fantastic. I thank this entire company for their policy. Please, anyone wanting anything that B nT may not keep in stock I guarantee they will get it for you. Just try them. I hope every company keeping similar products in stock LOOKS INTO THEIR WAY OF TREATING AND DEALING WITH CLIENTS will take some tips on how to maintain an ongoing relationship with a client. Thanks TEAM BLADES AND TRIGGERS.

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