DP
David P

1 reviews | Active since Aug 2024

10 Aug 2024, 16:46

Bad services

Absolutely abominable! Every single time I go there the staff are unhelpful, or have 0 knowledge of anything there. They always have no stock items on website and never replenish the no stock items. The cheaper knives are so so so over priced! And when you ask for a 300 rand knife they show you a 2500 rand knife in store, and they follow you around like you a *****. The products are over priced and below average. Sharp edge is better

0
Replies (1)
Blades And Triggers
Blades And Triggers's reply12 Feb 2025, 15:51
Official
Hi David, Hope you are well.

We sincerely apologize for the frustration and disappointment you’ve experienced at our store. Your concerns about staff knowledge, stock availability, pricing, and overall service are very important to us, and we truly regret that we have not met your expectations.

We value your feedback and take it seriously. We will be addressing these issues internally to improve both our service and stock management. If there is something specific you were looking for, please let us know—we would love the opportunity to assist you and make things right.

Thank you for bringing this to our attention, and we hope to regain your trust.