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rosie P

1 reviews | Active since Dec 2011

01 Apr 2023, 14:18

Bad service at Blades and Triggers Gateway

In January 2022 I bought a handgun from Blades snd Trigger in Gateway. From the start the gun had a gas leak problem. We took the gun to Eastgate Mall. It was there fir a few weeks. I had to pay R200. When I recrivedthe gun back it had the same problem. In January 2023 we took the gun back to Gateway. After 2 weeks they said we can collect the gun. We tested it in the store and it was leaking again. We asked for a refund or another gun but they said is was passed its guarantee. Now it is April and we are still waiting for the gun. On the 14th of March I phoned they said the technician got killed. When I phoned this morning g they said the guy is not dead he was caught with *****. They said they don't know where the gun and the box is. They will look for it and come back to is. The persons I spoke to today is Keegan and Mervin at Gateway Mall. Blades and Triggers. It was a HDP 50 pistol.

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Replies (1)
Blades And Triggers
Blades And Triggers's reply04 Apr 2023, 17:29
Official
Hi Rosi P, we would like to apologies for the inconvenience caused regarding this matter.

This is not the standard our company operates on and we appreciate and value your feedback so we can deal with these problems effectively and efficiently. 

Would you be kind enough to drop us your details via email to *** so we may investigate this matter and get back to you with urgency.