Just go elsewhere.

My company spent in excess of R 130 000 on Blackview BV6000 phones.

Despite the phones overheating, switching off, refusing to charge and a host of other problems within months of their being used - this company have been unhelpful.

When we requested an SLA (something advertised on their website) nothing was forthcoming.

Six loan units were eventually provided but the time and effort taken in getting any kind of communication out of this company (Anja Obermeyer, Ryno Jacobs and Ticia Smith) is just intolerable.

The proprietary charging cables provided with the phone broke almost immediately and we have waited months to get stock from them.

We ordered power banks (as the batteries were discharging at an alarming rate) which never arrived (despite our paying for them). This took so long we cancelled the order and it took months before we were credited.

The slack response time has led to the device warranties expiring before any meaningful assistance was received. At this point - it's just easier to replace them with a product of a better quality and with better customer service.

Save yourself and your business time, money and a lot of heartache and do not deal with Blackview SA.