Service delivery
<p>I had an issue with my geyser/circuit board. Contacted Blackland explaining the issue with my circuit braker on the geyser continuosly tripping and seeing visible flashes coming from the ceiling. </p> <p>Firstly the promised visit from the technician was eventually realised after me continuosly querying the status telephonically. </p> <p>Eventually he arrived late afternoon, (morning call) and informed my wife that the geyser is cracked and the liquid is causing the electrical shorts. </p> <p>The next days after my ensurance also battled to get the necessary information from them, the diagnosis was changed from a cracked geyser to a defective flange gsket. Blackland informed my insurance broker that they would contact me directly with a quote for the replacement of the gasket, as this was not cover under my insurance. After a fair amount of time I contactedBlackland regarding the quote and getting it fixed. I was then informed that they are still getting prices from their suppliers, and that they will get back to me the same day.</p> <p>Needless to say that never happened. On phoning them again this morning anfd getting the run around again, I decide to go with another plumbing company...</p> <p> </p> <p> </p> <p>BADDD Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>