Service Centres - total mess in South Africa

I only clicked on a star as the software forced me to. I would like people to know that the Service centres in South Africa are non-existent. I have wasted so much time and money trying to find a service centre near me or anywhere in SA for the repair of two 2 in 1 vacuum cleaners. The call centre keeps giving you any numbers to phone and which are mostly non-existant or have asked to be removed. Nowhere can one find the top of ladder to report the mess.