BY
Bird Y
1 reviews | Active since Nov 2017
16 Nov 2017, 11:01
Revolting bad manners
A staff member by name of Mandy has very rude and nasty way of dealing with people reverts to threats of having records of conversations but cannot produce same and if asked why she a can not produce said recording, and why she is downright rude does Customer relations not mean anything in the business she represents she hangs up the phone in mid sentence. If this is how Bizinbox Cape Town conducts business I will definitely find other sources for anything they support. What a putrid experience Gwen
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Bird Y's updateReviewer Update
16 Nov 2017, 12:23The saga continues after contacting Ian who identified himself as a director he promised to look into the matter and will phone me back with a tracking number for the printer I paid for a week ago. Surprise surprise no call received and he now does not answer his phone. Shame on you for continuing the poor Customer service. I suppose it is way easier not to answer the phone than to sort out problems.
BY
Bird Y's update16 Nov 2017, 12:23
Reviewer Update
The saga continues after contacting Ian who identified himself as a director he promised to look into the matter and will phone me back with a tracking number for the printer I paid for a week ago. Surprise surprise no call received and he now does not answer his phone. Shame on you for continuing the poor Customer service. I suppose it is way easier not to answer the phone than to sort out problems.