DP
Dewald P
1 reviews | Active since Nov 2019
17 Jun 2020, 07:31
********, don't even visit them
I wish I could do 0 stars. Time wasters, don't trust the online store and don't trust their confirmation. After ordering a product I got an ADD from to their site I went and checked it out, bought it, and there it started... No confirmation email.. I called the next day and was reassured my order is fine. And I should have it by Wednesday, Monday i was reassured again. To get an email to tell me their out of stock, you want to tell me not only is your live chat functionality broken, your stock counter is broken as well?
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Replies (2)
Bits N Bytes Online Store's replyOfficial
17 Jun 2020, 08:36Hi Dewald
I am sorry for the unpleasant experience, due to the workload we facing and relying on different supplier levels, we sometimes get the stock wrong as there are about 10 channels for sales and updates are only pushed every 24 hours. That is why we offered you a full Cash Back Refund. Thanks
I am sorry for the unpleasant experience, due to the workload we facing and relying on different supplier levels, we sometimes get the stock wrong as there are about 10 channels for sales and updates are only pushed every 24 hours. That is why we offered you a full Cash Back Refund. Thanks
Bits N Bytes Online Store's reply17 Jun 2020, 08:36
Official
Hi Dewald
I am sorry for the unpleasant experience, due to the workload we facing and relying on different supplier levels, we sometimes get the stock wrong as there are about 10 channels for sales and updates are only pushed every 24 hours. That is why we offered you a full Cash Back Refund. Thanks
I am sorry for the unpleasant experience, due to the workload we facing and relying on different supplier levels, we sometimes get the stock wrong as there are about 10 channels for sales and updates are only pushed every 24 hours. That is why we offered you a full Cash Back Refund. Thanks
DP
Dewald P's updateReviewer Update
17 Jun 2020, 08:49You can do a hello Peter reply, but cannot make a simple phone call.
DP
Dewald P's update17 Jun 2020, 08:49
Reviewer Update
You can do a hello Peter reply, but cannot make a simple phone call.