CP
Carlien P

1 reviews | Active since Feb 2021

10 Feb 2021, 14:17

Broken promises

I've bought 4 pairs of shoes on the 20th October 2020 for R1770. After a lot of broken promises I received 3 pairs in January 2021. Two of the pair's soles were deffective. They promised to sort out my missing pair and replace the defective pairs. To date I have received nothing. You send messages with no reply back. I've even tried phoning. I understand difficulties but if you can't fulfill your promises, please refund us.

0
Replies (2)
Bitchi Bykomstighede
Bitchi Bykomstighede's reply15 Feb 2021, 12:43
Official
*****i Bykomstighede has been in contact with the client, and a refund will be done by the 28th of February 2021, and upon receipt of the shoes. We trust the matter has been resolved to our client's satisfaction.
CP
Carlien P's update17 Mar 2021, 10:12
Reviewer Update
Shoes returned on 26 Feb 2021. Still waiting for my refund. Believe the matter will be resolved soon. ????