**** or just poor service

So on Women's Day I scrolled the internet searching for sales and stumbled upon birkenstock.za.com. if you click on it, the website jump to www.birkenstocksalesouthafrica.com. I ordered a fair amount of shoes (5 pairs) for me and my daughter. After the payment was completed, I received no email with order details etc. I email them with no reply. I am pretty sure this is a ****, but the website is still there.