Bad Product conditions and Poor Customer Servives

PicknPay at Birch Acres Supervisors and Kiosk till lady failed to help me and assist correctly with my the product I was returning because of how it was “Mealie Meal had spider webs ,dead roaches and other insects inside the packet )she didn’t acknowledge the condition of the product and she just said you want money and gave me money with a statement of “it’s earth here sisi ,you need to suck up whatever is happening “who is she to tell me that because I rectified her of her poor customer service