Twice sent me Expired goods and then reneging on agreement

<p>I ordered Amino Acids from Biovea on 13 April. They dispatched expired goods to me. I contacted them and they said they would replace the item but I could choose another item as they were out of stock with that particular item.<br /> <br /> So they sent the new item on 4 May...also expired! Then I contacted them again, they indicated that to make up for shipping expired items (twice) they would refund me AND send me the new item.<br /> <br /> Nothing happened, when I contacted them again in JUNE they agreed to ship an unexpired replacement item since that item was now also out of stock. I was informed of other options and chose one and told it would be shipped to me.<br /> <br /> Subsequently after I contacted their customer service they emailed me to say I had been refunded and they wont send a replacement anymore.<br /> <br /> So its okay to ship expired products (twice)...apologise for it (twice)...then put things in place to make up for it...then decide not to hold to that anymore.<br /> <br /> Pathetic, absolutely pathetic. <br /> <br /> My repeated attempts to speak to a supervisor or get contacted by one also came to nothing.<br /> <br /> You should be reported for clearly stocking and shipping exported goods.<br /> <br /> BIOVEA is a disgrace....its the end of June....I placed my order on the 13 April already and have not been supp**** a usable product since then....just excuses and bad service.</p>