MM
MARIA M
1 reviews | Active since Jun 2014
18 Feb 2015, 08:38
This is ridiculous...Where is my Oder
I made a purchase on 05-01-15 (Order No. #***7) and got confirmation that payment has been received but items out of stock until 21-01-15 &
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Biovea's replyOfficial
18 Feb 2015, 17:51Hello Simosihle,
Thank you for your message. We apologise for the delay and inconvenience you have experienced with this order. Due to an unexpected logistical issue, some of the due dates for stock on our website had to be revised. We are taking steps to make sure this does not happen again and we are working on getting all products back in stock as soon as possible. A representative will get in touch with you right away with an update on your order. We guarantee that you will get your order or your money back, so you do not have to worry. Your satisfaction is our top priority. Thank you again.
Olivia
BIOVEA Customer Service
Thank you for your message. We apologise for the delay and inconvenience you have experienced with this order. Due to an unexpected logistical issue, some of the due dates for stock on our website had to be revised. We are taking steps to make sure this does not happen again and we are working on getting all products back in stock as soon as possible. A representative will get in touch with you right away with an update on your order. We guarantee that you will get your order or your money back, so you do not have to worry. Your satisfaction is our top priority. Thank you again.
Olivia
BIOVEA Customer Service
Biovea's reply18 Feb 2015, 17:51
Official
Hello Simosihle,
Thank you for your message. We apologise for the delay and inconvenience you have experienced with this order. Due to an unexpected logistical issue, some of the due dates for stock on our website had to be revised. We are taking steps to make sure this does not happen again and we are working on getting all products back in stock as soon as possible. A representative will get in touch with you right away with an update on your order. We guarantee that you will get your order or your money back, so you do not have to worry. Your satisfaction is our top priority. Thank you again.
Olivia
BIOVEA Customer Service
Thank you for your message. We apologise for the delay and inconvenience you have experienced with this order. Due to an unexpected logistical issue, some of the due dates for stock on our website had to be revised. We are taking steps to make sure this does not happen again and we are working on getting all products back in stock as soon as possible. A representative will get in touch with you right away with an update on your order. We guarantee that you will get your order or your money back, so you do not have to worry. Your satisfaction is our top priority. Thank you again.
Olivia
BIOVEA Customer Service