NF
Nathalie F

1 reviews | Active since Aug 2017

16 Aug 2017, 22:30

****** money and no delivery

Please be aware of Biovea South Africa, and please do not make the mistake of ordering form that website.

It is a complete ****. I ordered products which were expensive, and waited and waited. When I asked about the products, they made every excuse under the sun as to why it has not arrived, or no longer in stock, or stuck in transit. All the while, the whole site is ****.

When I asked for a refund, they did not respond or help. I sent many emails asking for my money back and nothing.

Please don't make my mistake, I really wish I knew a way to shut that site down, as I feel sorry for customers who have fallen victim to this complete and unprofessional ****

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Replies (1)
Biovea
Biovea's reply21 Aug 2017, 18:24
Official

Dear Valued Customer,

Thank you for your message. We apologise for the delay and inconvenience you have experienced with your order. A representative will get in touch with you right away. Your satisfaction is our top priority. Thank you again.

Olivia
BIOVEA Customer Service