EM
Emile M

1 reviews | Active since Jan 2010

19 May 2018, 11:00

****! ***** Money, No product, No Refund. Bunch of Lying *******.

Ordered some products in November 2017. Sent a follow up email in Jan after hearing nothing further, which did not help. I eventually got hold of someone in May only to be told that not only will they not refund me for the order that they never sent, they will not be dispatching the products that I paid for in November. That makes them a ******** enterprise, they take your money and never deliver.

This place is a ****, don't believe anything they say about offering a refund, it is a lie. They'll flat out refuse to do it, citing terms and conditions that they don't even have the audacity to publish!

Should have read the comments on here before stupidly falling for this con.

You are warned, stay far, far away from this website.

0
Replies (2)
Biovea
Biovea's reply23 May 2018, 18:32
Official

Dear Valued Customer,

Thank you for your message. Please accept our sincere apologies for the inconvenience you have experienced when ordering with us. Could you please provide us with your order number so we can get in touch with you and make this right? Thank you again.

Kind regards,

Olivia
BIOVEA Customer Service

EM
Emile M's update26 Jun 2018, 18:18
Reviewer Update
********** 6