bS
bessie S
1 reviews | Active since Mar 2009
01 Apr 2015, 10:37
****** me of what I paid for
I ordered and paid for three BOIVEA products but only received two. I've sent emails and no one has responded or cared to inform me where is the rest of my order. This is why people are scared to shop online because of companies like these that rob customers.
Helpful (0)
Replies (1)0
Replies (1)
Biovea's replyOfficial
01 Apr 2015, 17:09Hello branding,
Thank you for your message. We have received your email and rep**** on March 26th - could you kindly check your spam filter in case our message got stuck? We apologise for this error. All products should have been sent in the same package. Are you missing a bottle of cream or capsules? We will be happy to send it to you as soon as we have your confirmation.
Kind regards,
Olivia
BIOVEA Customer Support
Thank you for your message. We have received your email and rep**** on March 26th - could you kindly check your spam filter in case our message got stuck? We apologise for this error. All products should have been sent in the same package. Are you missing a bottle of cream or capsules? We will be happy to send it to you as soon as we have your confirmation.
Kind regards,
Olivia
BIOVEA Customer Support
Biovea's reply01 Apr 2015, 17:09
Official
Hello branding,
Thank you for your message. We have received your email and rep**** on March 26th - could you kindly check your spam filter in case our message got stuck? We apologise for this error. All products should have been sent in the same package. Are you missing a bottle of cream or capsules? We will be happy to send it to you as soon as we have your confirmation.
Kind regards,
Olivia
BIOVEA Customer Support
Thank you for your message. We have received your email and rep**** on March 26th - could you kindly check your spam filter in case our message got stuck? We apologise for this error. All products should have been sent in the same package. Are you missing a bottle of cream or capsules? We will be happy to send it to you as soon as we have your confirmation.
Kind regards,
Olivia
BIOVEA Customer Support