Poor Service, Unreliable Shipping

<p>I ordered stuff on 01-Jan-2017 and to date (26-Jan-2017) it has not yet arrived. I called the Helpdesk last week and they said to just wait a few days -- and if it were not delivered by the middle of this week to call them again. </p> <p>I called in again today, and they said to wait a few more days. I expressed by frustration and this long waiting period, and was told that they would give me back my money.</p> <p> </p> <p>What's worse is that I app**** a promo code that is obviously no longer available to me. So I don't think I'll be purchasing from Biovea again.</p> <p> </p> <p>Biovea is very unreliable with delivering products in South Africa. This is not the first time this has happened. I thought to give the company one more chance in hope that they would've improved their service delivery, but they have not. </p> <p> </p> <p>The inconvenience of not getting that for which you paid is disappointing.</p>