1 reviews | Active since Jan 2017
Don't do business with Biovea
<p>Stay away from Biovea. I ordered a product in the Biovea webshop five months ago. It took over three months and two attempts to send it to my house. I never received it. Then I asked for my money back. They promised to refund the product, but it has been over six weeks and I still don't have my refund (should be five days). Now they don't reply to my e-mails anymore. It has taken a lot of my time to be in contact with Biovea (over 20 e-mails) and now I have no product and no refund.</p> <p>I wish I read the reviews on this site before I ordered from Biovea. Hopefully this review will prevent you from the stress Biovea caused me.</p>
Dear Valued Customer,
Thank you for your message. We apologise for the inconvenience you have experienced with your latest order. A representative has gotten in touch with you to make this right and a full refund is being issued for the missing order. Your satisfaction is our top priority. Please let us know if there is anything else we can do to assist you.
Kind regards,
Olivia
BIOVEA Customer Service
Dear Valued Customer,
Thank you for your message. We apologise for the inconvenience you have experienced with your latest order. A representative has gotten in touch with you to make this right and a full refund is being issued for the missing order. Your satisfaction is our top priority. Please let us know if there is anything else we can do to assist you.
Kind regards,
Olivia
BIOVEA Customer Service