NO
Nicola O
1 reviews | Active since Mar 2015
20 Mar 2015, 08:22
BIOVEA doesnt deliver
I ordered supplements from BIOVEA on the 5th of March, on their website it says that it will take 3 days to deliver, yet it has now been more than two weeks and no sign of them or package... I contacted them a week ago and they confirmed that they will look into the matter, it has now been another week, the money has been taken off my account (R 1000) !! and still no sign of an email to let me know where my package is... So disappointed by them. Doubt that I will ever make use of them again. My order number ***6.
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Biovea's replyOfficial
13 Apr 2015, 17:32Hello NicolaOos,
Thank you for your message. We apologise for the delay and inconvenience you have experienced with this order. A representative has gotten in touch with you with a solution. We guarantee that you will get your order or your money back, so you can order with us worry-free. Your satisfaction is our top priority. Thank you again.
Olivia
BIOVEA Customer Service
Thank you for your message. We apologise for the delay and inconvenience you have experienced with this order. A representative has gotten in touch with you with a solution. We guarantee that you will get your order or your money back, so you can order with us worry-free. Your satisfaction is our top priority. Thank you again.
Olivia
BIOVEA Customer Service
Biovea's reply13 Apr 2015, 17:32
Official
Hello NicolaOos,
Thank you for your message. We apologise for the delay and inconvenience you have experienced with this order. A representative has gotten in touch with you with a solution. We guarantee that you will get your order or your money back, so you can order with us worry-free. Your satisfaction is our top priority. Thank you again.
Olivia
BIOVEA Customer Service
Thank you for your message. We apologise for the delay and inconvenience you have experienced with this order. A representative has gotten in touch with you with a solution. We guarantee that you will get your order or your money back, so you can order with us worry-free. Your satisfaction is our top priority. Thank you again.
Olivia
BIOVEA Customer Service