LG
Lynn G
1 reviews | Active since Jul 2015
20 Aug 2015, 10:26
BE WARNED!
Be warned and stay away from this Company. Ordered goods online on 31 July, 14 days later and wrong tracking number, missing goods and promise to fulfill on their guarantee and resend - 72 hours later and still no despatch confirmation that goods have been resent. They promise 3-5 days delivery and guarantee satisfaction and have the audacity to request referrals. What a joke? However, I am going to be referring them directly to the Consumer Commission. The Consumer Protection Act was designed to investigate companies such as this that operate online and provide nothing but aggravation.
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Biovea's replyOfficial
20 Aug 2015, 19:02Hello Smellingsweet,
Thank you for your message. We apologise for the delay and inconvenience you have experienced with this order. A representative will get in touch with you right away to make this right. Your satisfaction is our top priority. Thank you again.
Olivia
BIOVEA Customer Service
Thank you for your message. We apologise for the delay and inconvenience you have experienced with this order. A representative will get in touch with you right away to make this right. Your satisfaction is our top priority. Thank you again.
Olivia
BIOVEA Customer Service
Best regards,
Biovea's reply20 Aug 2015, 19:02
Official
Hello Smellingsweet,
Thank you for your message. We apologise for the delay and inconvenience you have experienced with this order. A representative will get in touch with you right away to make this right. Your satisfaction is our top priority. Thank you again.
Olivia
BIOVEA Customer Service
Thank you for your message. We apologise for the delay and inconvenience you have experienced with this order. A representative will get in touch with you right away to make this right. Your satisfaction is our top priority. Thank you again.
Olivia
BIOVEA Customer Service
Best regards,