Yes please

I placed an order to the amount of R2000.00i with Biotrim exactly a year ago, till today I didn't received anything from them yet. This matter was taken up with the National Credit consumer, till today I didn't hear anything from them also. I also put a review on hello peter page, nothing from them also. I know I've made a mistake to order goods online, my question is; is there nobody that can help , or can't I be referred to somebody that help me, to get rid of companies that taking advantage of this situation?