Bio trim not responding *****

I have done everything you asked. Our Postal service clearly stated that this parcel is not in South Africa. Please look at your tracking number, etc. THERE IS NO MOVEMENT FROM THE ORIGINAL HUB FROM 22 JANUARY 2022. THIS HAS BEEN 6 MONTHS FROM 30 OCTOBER 2021!!!! PLEASE SEND MY PRODUCT VIA DIRECT COURIER TO MY DOOR. PLEASE ESCALATE THIS TO THE OWNER OF BIOTRIM. HE IS CLEARLY NOT AWARE OF THE LEVEL OF SERVICE OF HIS COMPANY.