TH
Torsten H
1 reviews | Active since Oct 2010
04 Apr 2022, 15:38
Biogen Ripping Customers Off & SILENCE!
This is now the THIRD time I find a Biogen Nougat Energy Bar pack with a smaller-than-normal bar inside. I buy them a dozen at a time and don't sift through to make sure the product is correctly packed. I cycle at least 12 hours a week and consume a lot of bars. What makes this even worse is that I have tried to reach out to Biogen via Facebook AND Instagram and been ignored. I have given Biogen the chance but will now make some noise!
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Biogen's replyOfficial
09 Oct 2023, 10:21We are sorry to hear that you have received a Biogen Nougat Energy Bar pack with a smaller-than-normal bar inside. We understand that you have tried to reach out to Biogen via Facebook and Instagram but have not received a response.
Regarding the size of the bars, Biogen assures that the weight of each bar will correspond with what is stated on the label, and the nutritional values will also be accurate. Biogen uses standard size wrappers for most of their bars in order to be more eco-friendly .
Thank you for choosing Biogen.
Regarding the size of the bars, Biogen assures that the weight of each bar will correspond with what is stated on the label, and the nutritional values will also be accurate. Biogen uses standard size wrappers for most of their bars in order to be more eco-friendly .
Thank you for choosing Biogen.
Biogen's reply09 Oct 2023, 10:21
Official
We are sorry to hear that you have received a Biogen Nougat Energy Bar pack with a smaller-than-normal bar inside. We understand that you have tried to reach out to Biogen via Facebook and Instagram but have not received a response.
Regarding the size of the bars, Biogen assures that the weight of each bar will correspond with what is stated on the label, and the nutritional values will also be accurate. Biogen uses standard size wrappers for most of their bars in order to be more eco-friendly .
Thank you for choosing Biogen.
Regarding the size of the bars, Biogen assures that the weight of each bar will correspond with what is stated on the label, and the nutritional values will also be accurate. Biogen uses standard size wrappers for most of their bars in order to be more eco-friendly .
Thank you for choosing Biogen.