SLEEZY DISHONEST **** OF THE EARTH BROKER

I have changed banks recently from capitec to FNB. I requested 2 withdrawals be withdrawn from my binary wallet to my new bank account and 1 of it was approved and paid no hassles however the other was declined for the reason that it can only be paid to the account the deposit came from. This is utter bull**** because firstly then why was my 1 withdrawal paid to my new bank details just this morning and the other declined? Why am I as the CUSTOMER not allowed to change my ****ing bank at my own ****ing discretion without this ****ing dishonest brokerage trying to withhold MY ****ING money for whatever dishonest ****ing reason. This has been the WORST experience I have ever had as a customer!!!! causing me so much stress and inconvenience!!!! I HATE BINARY.COM THEY ARE THE WORST BROKERAGE IN THE WORLD WITH THE WORST CUSTOMER SERVICE EVER. always taking their own time to respond, completely robotic and unhelpful when they eventually do get around to responding and just ****ing rude and dishonest in my opinion.