The DISRESPECT, SARCASM and laughter from Bin Rashieds employees to a regular customer - Disgusted

I received EXTREMELY BAD attitude from a cashier who pretended to be the Manager on the phone on Wednesday, 07 Nov 2018 at the Woodstock branch.

She failed to explain their Monday-Thursday special (2 Medium pizza for R139) and as a result they have lost a customer. I have always been a loyal customer to Bin Rashied but end up being laughed at during a conversation in store (because i had to go into store to understand). The lady who worked had a very sloppy way of approaching me as she seemed "Aggravated"with me for not understanding something SHE failed to explain over the Phone. She has costed me my time and Cell phone expenses as the call lasted for +- 10 Mins.

As a customer i feel her negative and Bad attitude (I want to bold this) has left me with a negative experience in which this has not happened before all the other times i have dealt with Bin Rashied.

Once leaving the shop, i mentioned to her that i will complain about her bad service/ Attitude but she laughed and smirked saying "Please go and complain". This for me is disrespectful as i only wanted to understand the T&C's for this special.

I will be posting this on ALL social medium platforms sharing my Putrid experience if a response is not received. My question: What sort of employees is Bin Rashied employing if simple customer service is over looked and replaced with sarcasm, laughter and disrespect to a regular customer.