Bilqees

I have placed an order for a dress with them. The dress was too big so they said they will make it smaller. I send it back at my cost and I paid for the delivery back to me but I have been waiting 2 months + for the dress to return and she, I assume the owner who runs the what’s app send me a message to tell me the alterations were done. What makes it worst I ordered it for a colleague, now I don’t know what to tell them. I have been trying to get hold of Bilqees via what’s app because that’s the only way you can get hold of them or rather it was. they update their status's regularly so there is no way they can’t say they are not getting my what’s app. I send them, an email but still now answer. the worst thing is, I want to order more stuff from them but not now after this happened. I would not recommend anybody to do business with them. If you managed to get hold of them with your orders, then you are one of the lucky few. I have had enough of them. I feel disrespected by how they treated me as their customers.